1
Context and constraints
- A 40-person company with staff split across home, office, and client sites, relying on a legacy VPN that was slow and unreliable.
- VPN issues caused daily support tickets and staff frequently bypassed it, creating unmonitored access paths.
- The business needed secure access to internal tools and file shares without forcing everyone through a single chokepoint.
2
Approach pattern
- Replaced VPN-dependent access with SSO and conditional access policies tied to identity and device health.
- Migrated key internal applications to cloud-native or identity-aware proxies so access was verified per-request.
- Enrolled all company devices in endpoint management to verify patch level and encryption status before granting access.
3
Operational handover
- Trained staff on the new login flow and explained why it was simpler and more secure than the old VPN.
- Documented conditional access policies and device enrolment procedures for the internal IT contact.
- Established monitoring dashboards showing sign-in health, blocked attempts, and device compliance rates.