Video tutorials
Short walkthroughs focused on repeatable practices. (Video library can be expanded over time.)
Quarterly IT review: what to check and why
A review agenda pattern covering patching compliance, access reviews, backup test results, vendor cost tracking, and roadmap progress assessment.
Building your first n8n automation workflow
A practical introduction to n8n workflow automation: trigger configuration, action nodes, error handling patterns, and scheduling for recurring operations.
Setting up GLPI for school IT asset tracking
A walkthrough of GLPI installation, configuration for education environments, asset import workflows, and basic ticketing and inventory operations.
AI usage guardrails for staff
How to set up practical AI usage guardrails: data classification, acceptable use examples, tool selection criteria, and governance that staff will actually follow.
Onboarding with checklists and automation
A walkthrough of structured IT onboarding: account provisioning automation, device preparation, access configuration, security briefing, and feedback collection.
Runbooks for incidents and recovery
How to write and maintain incident runbooks: structure, triggers, escalation paths, communication templates, and post-incident review integration.