1
First 30 days: audit and understand
- Map all systems, subscriptions, and contracts so you know what exists and what it costs.
- Identify who actually manages each tool today and where knowledge lives (or doesn't).
- Talk to staff about what works, what frustrates them, and what they work around daily.
2
Days 31 to 60: quick wins and documentation
- Fix the most visible pain points first to build trust and credibility with the team.
- Start documenting critical processes: password resets, backups, vendor contacts, and escalation paths.
- Review security basics: are passwords strong, is MFA enabled, are backups actually tested?
3
Days 61 to 90: roadmap and vendor review
- Build a prioritised roadmap that ties technology changes to business outcomes people care about.
- Review vendor contracts for renewal dates, lock-in clauses, and whether you are overpaying.
- Present your findings and plan to leadership with clear costs, timelines, and expected benefits.