Ongoing engagement, not one-off projects. Published monthly pricing, no minimum term, direct email access to your consultant. Pick the focus that fits — or the whole stack.
£4,000 in credits from day one and every quarter after — spendable on any of our services: custom
builds, integrations, security work, infrastructure setup, internal tooling, or
anything else from our IT catalogue
Direct email Q&A with your consultant — every IT question answered personally by your consultant. Initial reply within 24 hours; response hours 07:00–20:00 UK time, seven days a week.
Quarterly IT strategy review — we audit your stack, flag risk, suggest next moves, and update your roadmap so the underlying systems keep pace with the business.
Two scheduled 1:1 strategy calls per quarter with your consultant — for procurement decisions, vendor reviews, architecture sign-off, or anything else that warrants a call.
Bespoke IT Policy & Documentation Pack — written policies aligned to your compliance context, kept current at the quarterly review.
Monthly written briefing — sector-relevant IT news, new tools, security advisories, and common pitfalls, delivered to your inbox.
Access to every new piece of training material as it's released, free to subscribers.
Cross-stack scope — AI plus web, hosting, infrastructure, security, and internal tooling. One partnership, one point of contact for the whole stack.
Already engaged on a project?Your first month's Charge can be credited against an active engagement quoted in the same quarter — see small print for details.
If Complete IT is broader than you need, pick the partnership focused on the one area you want to lock in.
Ongoing
AI Programme
£1,600 / month
£1,360/mo with education discount
No minimum term
£1,800 in credits from day one and every quarter after — spendable on workshops, custom AI builds for your team, or any other AI service we offer. Covers a Full-Day Workshop and more.
Bespoke AI Policy & Governance Pack delivered in week one — a written AI use policy aligned to your compliance context (KCSIE, UK GDPR, sector-specific), kept current at the quarterly review.
Direct email Q&A with your consultant — every question answered personally by your consultant. Initial reply within 24 hours; response hours 07:00–20:00 UK time, seven days a week. 5% service credit per missed initial response (see small print).
Two scheduled 1:1 consultancy calls per quarter with your consultant — for unblocking a team member, reviewing draft prompts, or stress-testing a policy
Monthly 1-hour live session on the latest in AI — new tools, emerging patterns, and what they mean for your team
Monthly written briefing — sector-relevant AI news, new tools, and common pitfalls, delivered to your inbox
Quarterly workflow review — we audit how AI is being used, flag gaps, suggest next moves, and refresh the policy pack so your governance stays current
Access to every new piece of training material as it's released, free to subscribers
Credits apply at standard prices — they don't combine with the 15% education discount.See how credits work.
Already booked a workshop?Your base fee credits to month one if you start within 60 days — see small print for details.
Quarterly strategy review: what shipped, what's blocked, what's next. Output is a written roadmap you can share with your board.
2Deliver
We work the roadmap — implementation, integrations, documentation, training. Direct email access to your consultant throughout, with 24-hour first reply.
3Enable
Hand-off is the point, not retention. Every artefact is written down so your team can run it after we step back.
FAQ
Common questions
Is there a minimum term?
No. Both programmes run month-to-month with 30 days' written notice. We expect you to leave if we stop being useful.
What happens to unused credits if I cancel?
Credits are tied to the active month; they don't carry over a cancellation. While you're a subscriber they roll up to a quarterly cap so a slow month doesn't waste a busy one.
Can I move between programmes?
Yes — switch in writing, takes effect the following billing month. Most clients start on AI Programme and upgrade to Complete IT once the relationship is established.
Do you offer an education discount?
Yes. UK schools, colleges and multi-academy trusts get 15% off the published monthly price on both programmes. Applied at invoice; no application needed.
Who actually answers my emails?
Your consultant — personally. No ticket queue, no first-line triage. First reply within 24 hours during response hours (07:00–20:00 UK, seven days a week).
What's NOT included?
Out-of-hours emergency response, dedicated hardware procurement at scale, and software licences purchased on your behalf. We can scope these as add-ons or refer you to a specialist.
Want a programme that fits your stack?
Tell us what you run today and we'll suggest the right starting point — a programme, a project, or a workshop.